Last updated: 2025. This policy applies to all registered members and visitors of pusoy.xyz. It explains what data we collect, why we collect it, and how we keep it safe.
When you register on Pusoy, we collect the personal information you provide during the sign-up process, including your full name, date of birth, email address, and contact number. We also collect account activity data such as login timestamps, betting history, slot game sessions, and VIP tier progress, which help us maintain accurate records and deliver a personalised experience. Payment-related information — including transaction amounts, payment method type, and processing timestamps — is recorded to support deposits, withdrawals, and dispute resolution. When you browse the platform, we automatically collect technical data such as your device type, browser version, IP address, and session duration through standard server logs and cookies. This technical data helps us optimise platform performance, detect unusual activity, and ensure the security of your account. We do not collect sensitive personal information beyond what is necessary for account management, identity verification, and compliance with applicable Philippine regulations.
The primary purpose of collecting your personal data is to operate and maintain your Pusoy account, process transactions in Philippine pesos, and deliverthe platform features you have access to based on your membership tier. We use your data to verify your identity during registration and when processing withdrawal requests, in line with the requirements of the Philippines Data Privacy Act of 2012 (Republic Act 10173). Your betting and gaming activity data is used to calculate VIP tier progress, personalise your experience on the platform, and surface relevant content such as featured slot titles or upcoming sporting events available for wagering. We may use your email address or registered contact number to send you account-related notifications — such as deposit confirmations, withdrawal updates, and security alerts — but we will not send unsolicited promotional messages without your explicit consent. Aggregated and anonymised usage data may be used internally to improve platform performance, identify technical issues, and plan future features, but this data cannot be traced back to any individual member. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and you may contact the support team at any time to query how your data is being used.
Pusoy does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes under any circumstances. We may share limited data with trusted service providers who assist in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party service providers engaged by Pusoy are contractually required to handle your data in accordance with applicable Philippine data protection law and to use it solely for the purpose for which it was shared. In cases where we are legally required to disclose member data — for example, in response to a valid court order, regulatory request, or law enforcement inquiry under Philippine law — we will comply with that obligation and, where permitted, notify the affected member. We do not share your data with other online gaming platforms, advertising networks, or data brokers. If the ownership or structure of Pusoy changes in the future, member data may be transferred as part of that transaction, but any new controller will be required to honour the commitments made in this privacy policy.
We retain your personal data for as long as your Pusoy account remains active and for a reasonable period thereafter, in order to comply with our legal obligations under Philippine law, resolve any outstanding disputes, and maintain accurate financial records. Account activity data — including transaction history and betting records — is typically retained for a minimum of five years from the date of the relevant transaction, in line with standard financial record-keeping requirements applicable to online gaming platforms operating in the Philippines. If you request to close your account, we will deactivate it promptly and cease using your data for operational purposes, but certain records may be retained in archived form for the legally required retention period. You may request a copy of the personal data we hold about you, or ask us to correct inaccurate information, by contacting the support team at the address listed in the footer of this page. Requests for data deletion will be assessed against our legal retention obligations, and we will inform you of the outcome within a reasonable timeframe. Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.
Pusoy uses cookies and similar technologies to maintain your login session, remember your platform preferences, and collect anonymised usage statistics that help us improve the service. Session cookies are essential for the platform to function correctly and are automatically deleted when you close your browser; these cannot be disabled without preventing you from using the platform. Preference cookies store settings such as your chosen language or display options and persist across sessions to save you from re-entering them each time you visit. We do not use third-party advertising cookies or cross-site tracking technologies that would allow external parties to build a profile of your browsing behaviour outside of pusoy.xyz. You can manage cookie settings through your browser's built-in controls, but please be aware that disabling essential cookies will affect your ability to log in and use the platform normally. By continuing to use Pusoy after being informed of our cookie practices, you consent to the use of cookies as described in this section.
As a member based in the Philippines, you have rights under the Data Privacy Act of 2012 that apply to the personal data Pusoy holds about you. You have the right to be informed about how your data is collected and used, which is the primary purpose of this privacy policy. You may request access to the personal data we hold about you, ask us to correct any inaccurate or incomplete information, or request that we erase data that is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You also have the right to object to the processing of your data in certain circumstances, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, please contact the support team using the email address listed in the footer of this page, and include sufficient detail to allow us to identify your account and respond to your request accurately. We aim to respond to all data subject requests within 15 business days of receipt, and will keep you informed if additional time is required to process a complex request.
Pusoy reserves the right to update this privacy policy at any time to reflect changes in our data practices, applicable Philippine law, or the features available on the platform. When we make material changes, the updated policy will be published on this page with a revised effective date, and we will make reasonable efforts to notify registered members through their account. Continued use of the platform after any changes have been published constitutes your acceptance of the revised policy, so we encourage you to review this page periodically. If you have questions about any aspect of this privacy policy or about how your personal data is handled, please contact the support team at the address listed in the footer. This policy should be read alongside the Terms and Conditions and the Responsible Gaming guidelines, both of which form part of your agreement with Pusoy. We are committed to handling your data with transparency and care, and to keeping this policy up to date as the platform and the regulatory environment in the Philippines evolve.
Quick answers for Philippine members about how Pusoy handles personal data.
No — Pusoy does not share your personal data with other online gaming platforms, advertising networks, or data brokers under any circumstances. Your data is used solely to operate your account, process transactions in Philippine pesos, and improve the platform experience for members in the Philippines. The only third parties who may access limited data are service providers directly involved in running the platform — such as payment processors and identity verification services — and they are contractually bound to use it only for their specific function. If you have concerns about how your data is being used, you can contact the support team at any time to request a full account of the data we hold and how it is processed. Your privacy is a priority, and we do not engage in any commercial data sharing arrangements.
You can submit a data access or deletion request by contacting the Pusoy support team at the email address listed in the footer of this page. Please include your registered email address and a brief description of your request so that we can locate your account and respond accurately. Data access requests will be fulfilled within 15 business days, and you will receive a summary of the personal information we hold about you in a readable format. Deletion requests will be assessed against our legal retention obligations — some financial and identity records must be kept for a minimum period under Philippine law — and we will inform you of the outcome and the specific data that can or cannot be deleted at that time. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Yes, Pusoy uses cookies to keep you logged in, remember your preferences, and collect anonymised usage data that helps us improve the platform. Session cookies are essential for the platform to work and are deleted automatically when you close your browser. Preference cookies persist across visits to save your settings. We do not use third-party advertising or cross-site tracking cookies. You can manage or disable cookies through your browser settings, but disabling essential cookies will prevent you from logging in and using the platform normally. If you continue using Pusoy after being informed of our cookie practices, you are consenting to their use as described in this policy.
Our support team is ready to help with any privacy-related queries. You can also visit the FAQ for quick answers, or register to start enjoying Pusoy's mobile-first gaming experience in the Philippines.